Customer Service & Terms
We’ve made some changes to bring you an even bigger selection of fabulous products for kitchen and home, and get them to you faster than ever.
Our full selection of products we love from manufacturers we know and trust now ships from Amazon’s huge warehouse network. If you shopped with us before, you’ll notice a few changes.
Product Questions and Information
This hasn’t changed! If you have questions about any of the products on our website, we’re happy to assist. We have hands-on experience with all of our featured brands and products. We only offer items that we know and love and, in many cases, use ourselves.
What Has Changed…
Checkout and Payment:
Your final checkout is on Amazon’s secure payment page. And yes! You can change your order, delete items or shop more from that page. Your order payment is completed on Amazon’s super-secure payment system, so we never receive or handle your credit card information ourselves.
Applicable sales tax is charged on all orders upon checkout.
Shipping and Returns
Every order is packed and shipped from Amazon warehouses using Amazon’s many shipping options, including:
- Prime Free Shipping is available on many items if you’re a Prime member
- Amazon’s Free Shipping offers. Not sure if an item is eligible? Just click the “Details” link beside the product price and shipping cost listed above the Add To Cart button on the product page
- Returns are handled by Amazon; your order confirmation includes a link for returns or exchanges.
Amazon’s normal customer care policies apply for privacy, shipping, returns, shipping damage and exchanges. See Amazon’s Shipping Policies
SimplySmartLiving.com and Your Privacy
When and Why does SimplySmartLiving.com ask for your information?
You’ll only be asked to enter personal information on our website for the following reasons. We do not share your information and use it only for stated communications purposes.
- You make a comment on a post
- Request to receive via email our newsletter or specials updates
We do not ask for or receive any credit card, PayPal or other payment information on the SimplySmartLiving.com website. All payment information is entered on the secure Amazon final checkout page.